Privacy Policy
Princess Flooring(“we”, “us”, “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you visit our website or contact us.
1. Information We Collect
We may collect the following information when you use our contact form, call us, or visit our showroom: your name, phone number, email address, and details about your flooring enquiry (e.g., room sizes, flooring preferences). We do not collect payment information through this website.
2. How We Use Your Information
We use your personal data to:
Respond to your enquiries and provide flooring quotes; arrange home measuring visits and installation appointments; improve our services and website experience; and comply with legal obligations.
3. Legal Basis for Processing
We process your personal data based on your consent (when you submit our contact form) and our legitimate interest in providing you with the flooring services you have requested.
4. Data Sharing
We do not sell, rent, or share your personal data with third parties for marketing purposes. We may share your information with trusted service providers who assist us in operating our website and business (e.g., web hosting, email services), but only to the extent necessary to provide our services.
5. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, typically no longer than 24 months after your last interaction with us, unless a longer retention period is required by law.
6. Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the right to access, correct, or delete your personal data; restrict or object to processing; request data portability; and withdraw consent at any time. To exercise these rights, contact us using the details below.
7. Cookies
Our website may use essential cookies to ensure basic functionality. We use Google Analytics to understand how visitors use our site. You can control cookie preferences through your browser settings. We do not use cookies for advertising purposes.
8. Contact Us
If you have questions about this privacy policy or your personal data, please contact us at:
Princess Flooring
54-56 Lodge Lane, Liverpool, Merseyside, L8 0QL
Phone: 0151 709 4943
Email: info@princessflooring.com
Last updated: February 2026